Navihood C2 - Bicycle Computer Front Mount | Plastic F-Mount

Please Note: This policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Exceptions / non-returnable items

The following product categories cannot be Returned or Exchanged - Bicycle Chain Lubes, Chain Lubes, Clearance Items / sale items or gift cards.

Please note that returns will need to be sent to the following address:  Bikazoom Sports Co.,  SH-41, Manakapady, Pattimattom P.O., Ernakulam, Kerala, India - 683562      

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note that we will not be held responsible for products sent back to us without a confirmation or approval from us to initiate a return of the product back to our warehouse.

RETURN INSTRUCTION

Before handing over the product to the courier company, item(s) should be packed properly to ensure the item does not suffer any transit damage which could lead to a rejection of the return.

You can always contact us for any return question at accounts@bikazoom.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at accounts@bikazoom.com.

lease Note: This policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.Our commitment is to ensure the utmost satisfaction of our customers In order to ensure prompt deliveries and customer satisfaction, we have partnered with India's most-used eCommerce logistics and shipping software solution, Shiprocket. who are partnered with leading national third-party logistics companies, Such as Bluedart, Delhivery, DTDC, Ekart etc.

ORDER PROCESSING TIMELINE

• We only ship within the Indian subcontinent as long as your pin code is serviceable by any of our logistics partners with Shiprocket
• We aim to dispatch an order within 2 - 3 Business Days from order placement
• Order processing is suspended on Sundays, public holidays, and during geographical and political disturbances
• Cash on Delivery (COD) orders may require additional confirmation via WhatsApp from the provided contact number
• The Customer is responsible for giving correct address and contact information

SHIPPING CHARGES

• Free shipping is applicable for all prepaid orders exceeding Rs. 500
• Depending on the area, a Cash on Delivery fee ranging between Rs. 0 - Rs. 200 will be charged per order
• Express shipping and Premium Express are offered for pre-paid orders with shipping charges ranging between Rs. 200 - Rs. 500.

SHIPPING SERVICES We provide a diverse range of shipping services

1. Regular Shipping The delivery timeframe for this shipping option ranges from 7 to 10 business days, contingent upon the destination. 

2. Express Shipping Exclusively available for selected pin codes, the delivery timeframe for this expedited option is within 3 to 5 business days, contingent upon the destination. 

Terms and Conditions (Express Shipping)

• Express Shipping is a Paid Service, charged at Rs. 200 - Rs. 500 per shipment in your order
• In the event of delayed delivery beyond the specified timeline, only the shipping charges will be refunded. This does not apply for delays due to factors beyond our control - Natural Calamities, Regional Disturbances, Buyer unavailability, Regional/National Holidays etc.
• If the order is undeliverable and returned due to buyer unavailability, a refund will be processed for the product amount only.
• Cash on Delivery is not available for Express Shipping.

Terms and Conditions (Local Pickup)

• We offer free Local Pickup service
• Buyers can personally pick up orders or designate representatives with proper authorization
• The company is not liable for orders once picked up
• Orders delayed beyond 7 days are considered canceled
• Pickup locations remain closed on Sundays, public holidays, and during political disturbances

CONTACTING USIf you have any questions, please contact us at:

Company:     Bikazoom Sports Co.Contact No:   85899 05858
Email:            sales@bikazoom.com
Address:       SH-41, Manakapady, Pattimattom P.O.,
                      Ernakulam, Kerala, India - 683562

With Cash on Delivery (COD), you can pay for your order when it arrives at your doorstep. This convenient payment option provides you with a secure and hassle-free shopping experience